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Our story

15+ years of pure water in the heart of Kathmandu.

We started with a simple belief: every family in Kathmandu deserves access to safe, clean, affordable drinking water — delivered to their door.

15+
years in business

50K+
jars delivered

ISO
22000 certified
5,000+Happy customers
3Districts served
Same dayDelivery before 6 PM
99.2%On-time delivery rate

From a single route to the Valley's most trusted water brand.

Neo Paani was founded in Kathmandu with one delivery route and one purpose: bring safe, lab-tested drinking water to families who needed it. Nepal's municipal water supply has long struggled with consistency and quality — we built Neo Paani to solve that.

Over 15 years, we grew from a neighbourhood service to a brand trusted by thousands of homes, offices, hotels, and cafes across Kathmandu, Lalitpur, and Bhaktapur. Our fleet of dedicated riders knows many of our customers by name.

In 2018 we achieved ISO 22000 certification — the international food safety standard for water processing — and have maintained it through annual audits ever since. We publish our lab reports publicly so you always know what's in your jar.

💧

Our mission

"Pure water should not be a luxury. We exist to make safe, trusted hydration simple, affordable, and reliable for every home in Nepal."

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Uncompromising quality
ISO 22000 certified. Monthly lab tests. Zero shortcuts — ever.
🤝
Reliability you can count on
Same-day delivery, 6 days a week. If we miss, we make it right.
♻️
Sustainability first
Refillable jars. Clean pickup program. Minimal single-use plastic.
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Community built
Every rider, every driver, every team member — proudly local to Kathmandu.

Certified & tested

We hold ourselves to the highest international water safety standards — so you never have to worry.

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ISO 22000:2018
International Food Safety Management certification. Audited annually by an independent body.
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Monthly third-party lab tests for microbiological and chemical purity. Results published on our website.
Lab tested monthly
🇳🇵
Nepal Bureau of Standards
Compliant with Nepal Drinking Water Quality Standards. Registered and licensed by NRCS.
♻️
Eco-friendly process
Jar sanitisation without harsh chemicals. Closed-loop collection to eliminate single-use plastic waste.

The people behind Neo Paani

A small, passionate team committed to making pure water available to every home in the Valley.

👨‍💼
Ram Bahadur Shrestha
Founder & CEO
👩‍🔬
Sita Maharjan
Head of Quality
👨‍💻
Bikash Thapa
Operations Manager
👩‍💬
Anita K.C.
Customer Success

Drink the difference.

Order your first jar today — same-day delivery across Kathmandu Valley.

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